Refund policy

📄 Refund Policy – Shopinnit

Effective Date: 3rd September 2025
Business Name: Shopinnit
Tagline: Just Inn It & Get It!

1. Eligibility for Refunds

Refunds are available under the following conditions:

  • You received a wrong item.
  • Your item is damaged or defective.
  • Your item did not arrive within 45 business days from the shipping date.

2. Non-Refundable Circumstances

We do not offer refunds for:

  • Change of mind or buyer’s remorse
  • Incorrect shipping information provided by the customer
  • Customs delays or rejections (unless item is not received within 45 days)

3. How to Request a Refund

To initiate a refund, contact us at payments@shopinnit.com within 7 days of receiving your order. Include:

  • Order number
  • Clear photos of the item (if damaged or incorrect)
  • A short description of the issue

Do not return the product unless instructed.

4. Refund Process

Once your claim is approved, a refund will be issued to your original payment method within 7–14 business days.

5. Exchanges

Due to the nature of our supply chain, we do not offer exchanges at this time.

💬 Need Help?

For questions about any of our policies, please contact us at:
📧 support@shopinnit.com
🌐 shopinnit.com